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Preferred Years of Experience

5 - 7 years

Available Slots


Application Deadline

Jun 5, 2018 Login to Apply

Job Description

Hamilton Lloyd and Associates - Our client is a global package delivery service company. Due to internal vacancies, they are looking to fill the position above.

Job Summary

  • The Industrial Engineering (IE) Specialist is responsible for providing support to the numerous groups within the Industrial Engineer function.
  • He/she assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the Industrial Engineering Supervisors.
  • The Industrial Engineering Specialist compiles data, develops reports, conducts periodic audits, and produces forecasts.
  • They also participate in time study and operational improvement activities.

Job Responsibilities

Assists in Work Measurement Development:

  • Gathers data (distributions, forecasts, volume, etc.) necessary to develop work measurement for inside and on-road operations.
  • Works with District Time Study Team to perform work sampling and update driver and another work measurement (new or existing processes).
  • Assist with data analysis and inputs data to develop work measurement for any operation.

Assists in Operating Plan Development:

  • Works with Industrial Engineering Supervisors to develop Master Operating Plans.
  • Maintains data on operating plans as conditions change to keep operating plan updated and highlight areas for potential change.
  • Identifies areas where operating plans may need adjustments to maintain current operating plans.

Conducts Auditing and Control:

  • Ensures Work Measurement Control Log is updated and verifies the proper application of work measurement to ensure the accuracy of daily operations measures.
  • Works with Finance and Accounting to ensure Center Standards Files are updated and match the current work measurement to maintain operation report accuracy and compliance.
  • Conducts audits as needed (Feeder or Ground Schedules, Plan Day, Volume Reporting, Timecard Accuracy, Operating Plan, On-Time-Network [OTN], Hub Flows, etc.) to identify areas or processes that are out of compliance.
  • Identifies and records non-compliance exceptions and reviews them with managers to ensure compliance with Corporate, Region, and District policies.
  • Works with operations management team to develop action plans and obtain commitments to address all non-compliance exceptions.
  • Obtains commitments from impacted management for resolution of action items and conducts follow-up as needed.
  • Works with operations management team to implement operational change commitments.

Conducts Operations Forecasting:

  • Reviews research and weekly trends (historical volume, marketing forecasts, recent economic data, etc.) and growth rates calculations to approve volume projections that impact operations and to forecast future asset needs.
  • Develops annual staffing projections by week and by day of week for all feeder operations to provide a cost-effective operating plan.
  • Provides short-range operations staffing forecasts to assist operations managers and Human Resources in developing hiring plans.
  • Develops quarterly and yearly plans to forecast staffing, assets, and facility needs to ensure the company’s ability to meet service commitments.
  • Reviews weekly forecast updates as required to maintain validity of forecast projections (ensure measures are still relevant and conform to accepted Industrial Engineer principles) and adherence to Business Plan goals.
  • Assesses the impact of forecasts (long and short range) on operating plans to determine when operating plan updates are required.

Develops Reports:

  • Runs various programs (PKG Tools, Measurement Output Module [MOM], Service Exception Analysis System [SEAS], etc.) to compile information and print statistical reports.
  • Develops and maintains software, databases, and spreadsheets to assist Industrial Engineer with forecasting and work measurement development.
  • Maintains reference documents (forecasts, operating plans, operational statistics tracking, etc.) for use by supervisors to determine the best use of operational time.
  • Responds to ad-hoc reporting and analysis requests from the Industrial Engineer management team to support operational analysis.
  • Assists the Industrial Engineering Supervisor with gathering data required in the Vehicle Management Process to determine the number of vehicles needed.

Person’s Specification

  • Education: A degree in Engineering or related background and experience.
  • Experience: Minimum of 5 years’ relevant experience

Additional Requirement

Job Competence:

  • Applies Database Knowledge
  • Detail Orientation
  • Estimation and Forecasting Knowledge
  • Report Generation
  • Small Package Operations Knowledge
  • Work Methods, Processes, Flows Analysis
  • Work Methods, Processes, Flows Design


  • Interested and qualified candidates should forward their CV's kindly make the job title subject of the mail
  • Only successful candidates will be contacted.

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